Privacy policy

How I use your information

Rebecca Firman Garden Design is committed to safeguarding the privacy of my website visitors and customer personnel. This policy applies where I am acting as a data controller with respect to the personal data of my website visitors and customer personnel; in other words, where I determine the purposes and means of the processing of that personal data. I will use information that I collect about you in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications Regulations 2003 and, more recently, the General Data Protection Regulation (GDPR) which came into force on 25th May 2018. This Privacy Policy has been drawn up to comply with the above regulation.

The policy applies to information I collect when using my website, when you contact me or when you use my services.

I may collect and process the following data about you:

1) Information that you provide via post, telephone, email or in person;

2) If you contact me, I will keep a copy of that correspondence;

3) Information collected from third parties whilst providing my services to you.

Data security

I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized manner, altered or disclosed.

Visitors to my website

When you visit my website, I use SquareSpace Analytics to collect standard internet log information and details of visitor behavior patterns. I do this to find out the number of visits to my website.

Visitors to my social media platforms

When you visit my social media platforms, I use Instagram analytics to collect standard social media log information and details of visitor behavior patterns and demographical data. I do this to find out the number of visits and demographical data of my social media platforms. I do not currently use a third-party to analyze my social media platforms.

People who use my services

Rebecca Firman Garden Design provides a range of design services to clients who are deemed to be data subjects. I process data provided by the data subject and other sources in order to deliver my services to data subjects. I will never share your personal information with other persons unless deemed necessary for any legal, accounting or reporting requirements.

People who email me

Any email sent to me, including any attachments may be monitored for security reasons. Security software is used to detect any viruses or corrupted files. Please note you have a responsibility to ensure any email you send to me is within the law.

Use of Third Parties and use of data processors

Data processors are third parties who provide elements of my service. I will share your personal data with third parties where they are required by law, where it is necessary to administer the relationship between users, and where I have another legitimate interest in doing so. The following activities are carried out by third-party service providers: IT services, professional accounting and advisory services, administration, and marketing services, banking services.

Data Protection Officer

Rebecca Firman

Your Right to Data Portability (access personal informal)

You have the right to data portability, allowing you to obtain and reuse your personal data for your own purposes. You can receive your personal data from me or easily move, copy or transfer that data in a safe and secure way. Your right to data portability only applies to personal data you have provided to me or where the processing is based on your consent or for the performance of a contract. You can request this information by email. I must verify your identity using reasonable means. Requests for personal information should be made info@rebeccafirman.com

Your Right to erasure (to be forgotten)

Data subjects may notify Rebecca Firman Garden Design if they wish to exercise their right to erasure (right to be forgotten). Data subjects will be removed from any future or marketing contact. Rebecca Firman Garden Design may retain a copy of any personal data if necessary for the business, exercise or defense of legal claims.

Your Right to object to rectification

Rebecca Firman Garden Design will seek to ensure that any inaccurate information will be rectified.

Your Right to object to processing your information for the purposes of direct marketing.

You may let me know at any time if you wish to exercise your right to be removed from any direct marketing activities.

Changes to this privacy policy

I keep this privacy policy under constant review and was last updated on 5th April 2023.

How to contact me

If you want to request information about the Privacy Policy, you can contact me via email - info@rebeccafirman.com